Returns

RETURNS AND EXCHANGES

• We take pride in The Inge Collection items, any item returned should be new, unused and with all our security garment ribbon/tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. This applies to any item returned to us within 7 days of receipt by you. Exchanges may take up to 2-3 business days to process, plus the delivery time to your area.
  If you’re returning something faulty, damaged or soiled please contact the theingecollection@gmail.com prior to sending any return.
• Some items are not eligible for a return or refund, but don’t worry. We make sure our policies clearly state this for you.
• Make sure you mail your returns back to us within 7 days of receipt. When completing the return sheet, please make sure you indicate if you would like a refund or an exchange.
  
  It’s important to note that return shipping costs are NOT covered by The INGE Collection. It is the responsibility of the consumer.
  You can exchange your item for any size or item (permitted it’s in stock) and we send them back to you at no extra charge. We offer 2 exchanges for every item.
  If the replacement is less expensive than the original, don’t worry. We’ll make sure the difference is refunded back to your original payment method. Alternatively, you may refund the original item and then purchase the new, lower-priced items.

• SALE ITEMS
  We’re unable to accept sale item returns.
  
• LATE RETURNS
  We’re unable to accept returns beyond the 7 days of your receipt and anything sent to us after 7 days may be returned to you.
• 
  CARRIERS TO RETURN
• Choose the carrier of your choice,  it is highly advisable to send your return item with a signed for service and ask for a tracking number. We are not responsible for lost, damaged or late returns.