Returns
RETURNS AND EXCHANGES
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Any item returned should be new, unused and with tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. This applies to any item returned to us within 14 days of receipt by you.
If you’re returning something faulty, damaged or soiled please contact the theingecollection@gmail.com prior to sending any return. - Some items are not eligible for a return or refund, but don’t worry. We make sure our policies clearly state this for you.
- Make sure you mail your returns back to us within 14 days of receipt.
It’s important to note that return shipping costs are NOT covered by The INGE Collection. It is the responsibility of the consumer.
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SALE ITEMS
We’re unable to accept sale item returns.
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LATE RETURNS
We’re unable to accept returns beyond the 7 days of your receipt and anything sent to us after 7 days may be returned to you.
CARRIERS TO RETURN - Choose the carrier of your choice, it is highly advisable to send your return item with a signed for service and ask for a tracking number. We are not responsible for lost, damaged or late returns.
